Teen Knows All Academy – Terms & Policies
Last updated: June 20, 2025
1. Introduction
Welcome to Teen Knows All Academy. These Terms & Policies govern your use of our website, access to our digital courses, and participation in our podcast. By using our services, you agree to these terms. If you do not agree, please do not use our site or content.
Who we are
Our website address is: https://teensknowallacademy.com.
2. Use of the Website & Eligibility
You may use our site for lawful purposes and in accordance with these Terms. Courses are intended for users aged 13 and above. Participants under 18 must have parental or guardian consent. All course content is for personal, non-commercial use only.
3. Privacy Policy
We collect and use personal data in line with UK GDPR regulations. This includes identifiers (name, email), billing data, technical data (IP, browser), and voluntary submissions (feedback, podcast participation). We use your data to provide services, process payments, and improve the platform. We only share data with trusted partners such as Stripe, Mailchimp, and Google Analytics. We do not knowingly collect data from under 13s without parental consent. You have rights to access, correct, or delete your data, and can contact us at info@teensknowallacademy.com for any request.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
4. Payments, Refunds & Cancellations
Payments are processed via Stripe. For one-off courses, fees are charged at checkout. Memberships are billed monthly or annually. Refunds are not available once course content has been accessed. You may request a refund within 7 days of purchase if you have not accessed the content. Memberships can be cancelled anytime via your account. Access will continue until the end of the current billing cycle. No partial refunds are issued.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@teensknowallacademy.com.
5. Cookie Notice
We use cookies to enhance your user experience, personalize content, and analyze traffic using Google Analytics. You can manage your cookie preferences through your browser settings.
6. Intellectual Property
All materials including videos, courses, podcast content, and downloadable files are the intellectual property of Teen Knows All Academy. You may not reproduce, share, or use them for commercial purposes without written permission.
7. Podcast Participation
Teen participants in the podcast must have parental/guardian consent. We record only audio and may edit or anonymise guest contributions. Participation is voluntary and recordings are securely stored and used for educational, non-commercial purposes.
8. Limitation of Liability
Teen Knows All Academy does not offer medical, financial, or psychological advice. Our content is for educational purposes only. We are not liable for any decisions made based on our materials.
9. Governing Law
These Terms & Policies are governed by and construed in accordance with the laws of England and Wales. Any disputes will be handled in the courts of the United Kingdom.
10. Contact Details
For questions, data requests, or support, please contact us at:
Email: info@teensknowallacademy.com
Website: www.teensknowallacademy.com